State Farm® Insurance Agent Willie Durham
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Derrick Lambert
October 21, 2026
5
out of
5
rating by Derrick Lambert
"Excellent service! Thank you"
We responded:
"Thank you for highlighting our service! We’re proud to help our Montgomery neighbors find peace of mind.
Willie Durham - State Farm Insurance Agent"
Carolyn Walker
October 19, 2026
5
out of
5
rating by Carolyn Walker
"Dominique was a pleasure to work with. She was very professional. She allowed me to voice my many questions and always returned my calls in a timely manner. As an agent with Staefarm she represented well !"
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. Thank you for choosing our Montgomery State Farm office.
Willie Durham - State Farm Insurance Agent"
Laurie Delbridge
October 16, 2026
5
out of
5
rating by Laurie Delbridge
"I was referred by Lewesha to speak with Dominque. I spoke with her on Thursday and I let her know what I was trying to do. She received the information that was needed. And within 10 minutes. She had a quote. And on Friday I started everything. Dominique. Was very knowledgeable and helpful with everything."
We responded:
"Thank you for the review! We’re happy we exceeded your expectations. Our team is always here to help with your insurance needs.
Willie Durham - State Farm Insurance Agent"
Spencer Jones
October 14, 2026
5
out of
5
rating by Spencer Jones
"Awesome staff and service! Reasonable rates to. Keep up the good work y'all"
We responded:
"We appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of our State Farm community!
Willie Durham - State Farm Insurance Agent"
Jarlito C.
October 12, 2026
5
out of
5
rating by Jarlito C.
"I worked with Dominique and she Ws absolutely amazing! She got me set up with gret quotes for home and auto insurance and she also assisted with other questions I had. She was very knowledgeable and professional and is a valuable asset to your staff."
We responded:
"A sincere thank-you for your review, Jarlito. We truly value your business and your kind words. Our State Farm team here in Montgomery loves serving customers like you!
Willie Durham - State Farm Insurance Agent"
R
September 29, 2026
5
out of
5
rating by R
"This State Farm team is top tier!!! From Mr. Willie Durham, Ms. Kita Jones, Mr. Chris Robinson..I could go on...they all provide professional and responsive service when you need it the most. They also bring genuine kindness to the work that they do when you speak with them and that is important. I highly recommend you seek out this firm for your insurance needs!"
We responded:
"Wow, thank you! We’re so grateful to have amazing customers like you here in Montgomery. Thank you for trusting our State Farm office with your insurance needs.
Willie Durham - State Farm Insurance Agent"
Charlie grant
September 18, 2026
5
out of
5
rating by Charlie grant
"Ebony was great with helping me getting auto insurance! I hope the whole staff is like her. She was so professional!"
We responded:
"Thank you for the wonderful review! It means so much to our Montgomery team to know we’re helping neighbors feel protected and cared for.
Willie Durham - State Farm Insurance Agent"
Amy Payton
September 2, 2026
5
out of
5
rating by Amy Payton
"While buying a home (for the first time) has proven to be one of the most tedious tasks I’ve ever had to do, it felt good to enter a business and be greeted with a smiling face and a wealth of knowledge. I was ready to stop the whole process until I received my quote from Ashlee. I’d been quoted (just 24 hours before) a price that was DOUBLE what I received from State Farm. Ashlee was patient and knowledgeable- I’m even saving $60+ on my car insurance! I’m now a proud homeowner and a newly converted State Farm policy holder. It feels good to have a new good neighbor."
We responded:
"We appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of our State Farm community!
Willie Durham - State Farm Insurance Agent"
Joel Smith
August 25, 2026
5
out of
5
rating by Joel Smith
"Dominique the agent who assisted me with my policy was very knowledgeable and answer all my questions and concerns."
We responded:
"A sincere thank-you for your review, Joel. We truly value your business and your kind words. Our State Farm team here in Montgomery loves serving customers like you!
Willie Durham - State Farm Insurance Agent"
Doris Thomas
August 5, 2026
5
out of
5
rating by Doris Thomas
"Ebony was wonderful and helped me save almost $400 from my previous car insurance company."
We responded:
"Thank you for the review! We’re happy we exceeded your expectations. Our team is always here to help with your insurance needs.
Willie Durham - State Farm Insurance Agent"
Shelia Sullen
August 5, 2026
5
out of
5
rating by Shelia Sullen
"Ebony is very detailed and goes above and beyond to let her customers know about everything that can benefit them and all discounts. Knows her job very well"
We responded:
"Thank you for highlighting our service! We’re proud to help our Montgomery neighbors find peace of mind.
Willie Durham - State Farm Insurance Agent"
jay pierce
August 4, 2026
5
out of
5
rating by jay pierce
"Ebony is a great asset to the team at Willie Durham’s State Farm office in Montgomery, AL. She is always friendly, knowledgeable, helpful and a pleasure to work with!! Great job Ebony!! 😀"
We responded:
"Thank you, your feedback truly made our day! We’re so grateful for your loyalty and support. Our Montgomery State Farm team is always here for your insurance needs.
Willie Durham - State Farm Insurance Agent"
Maurice Young
August 4, 2026
5
out of
5
rating by Maurice Young
"Dominique with State Farm was very willing to help and was very helpful took time to answer all of my questions also explained everything that I needed her to explain awesome job Dominique"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Javan Snowden
August 4, 2026
1
out of
5
rating by Javan Snowden
"He's exact words we are not in the business of replacing roofs and I only write the policy I don't handle claims. It's against state farm policy to send a second adjuster out . I found that not to be true after talking to several state farm agents . He is not an honest agent and will not help you when it comes to handling claims. I found him to be very dishonest several times. His staff are all friendly but I was told when I got a quote for my rentals that everything they write is replacement cost and they don't even write an ACV policy. That sounded great but was another big fat lie. My best advice is to find another agent that is honest and isn't just there to write a policy."
We responded:
"We’re sorry your experience did not meet expectations. Please reach out directly to our team here in Montgomery so we can discuss further and improve your experience.
Willie Durham - State Farm Insurance Agent"
David Bollie
July 31, 2026
5
out of
5
rating by David Bollie
"Had the chance to visit Willie's office on two separate occasions recently. Kita helped me get exactly what I needed both times. Excellent office."
We responded:
"We appreciate the kind words! Our Montgomery team is always happy to help. Thanks for choosing our State Farm office!
Willie Durham - State Farm Insurance Agent"
William Hudson
July 20, 2026
5
out of
5
rating by William Hudson
"Kita was so helpful and professional!"
We responded:
"We’re thrilled to have exceeded your expectations! Thank you for sharing your experience and trusting us with your insurance. We're proud to have you as a State Farm customer!
Willie Durham - State Farm Insurance Agent"
Cedric
July 14, 2026
5
out of
5
rating by Cedric
"Great Job Dominque for great service and quick responses"
We responded:
"Thank you very much! Your feedback is a great reminder of why we love what we do. It's always a pleasure helping with your insurance.
Willie Durham - State Farm Insurance Agent"
Teresa Fuller
July 8, 2026
5
out of
5
rating by Teresa Fuller
"Ashlee with Willie Durham's office is very prompt, knowledgeable and has the best customer service attitude. If you need anything giver her a call."
We responded:
"Thanks for the 5 stars and being part of our Montgomery community! We always love hearing from you, please let us know whenever we can help.
Willie Durham - State Farm Insurance Agent"
Kelly Newton
June 26, 2026
5
out of
5
rating by Kelly Newton
"I just moved to Birmingham, AL and had to get plates. I thought I could just use the insurance I had, but was informed I had to in state insurance. I made a call to State Farm to quickly and auto to my renters insurance. Ashlee Pitts answered and got me set up while I was in the lobby of the DMV. Her quick help and pleasant voice made my day."
We responded:
"Wow, thank you. Your review means the world to us! We appreciate you recognizing our efforts. We love helping customers like you with any of your insurance needs here in Montgomery.
Willie Durham - State Farm Insurance Agent"
Donica Phillips
June 24, 2026
5
out of
5
rating by Donica Phillips
"Ms.Ebony get you the best rate and has outstanding customer service if you’re in the need of automobile insurance, give Ms.ebony a call you want be disappointed"
We responded:
"Thank you for the 5-star review! We’re thrilled to hear you had such a great experience with our Montgomery office. Thanks for trusting us for your insurance needs.
Willie Durham - State Farm Insurance Agent"
Swanson McCreary
June 23, 2026
5
out of
5
rating by Swanson McCreary
"Ebony was great and very knowledgeable about the products we were in need of."
We responded:
"Thank you, your feedback truly made our day! We’re so grateful for your loyalty and support. Our Montgomery State Farm team is always here for your insurance needs.
Willie Durham - State Farm Insurance Agent"
JuneBug McCreary
June 23, 2026
5
out of
5
rating by JuneBug McCreary
"Ebony at Willie Durham State Farm was awesome"
We responded:
"Five stars — thank you so much! We’re so glad you chose our State Farm office for your insurance needs.
Willie Durham - State Farm Insurance Agent"
phil randolph
June 16, 2026
5
out of
5
rating by phil randolph
"I called to get a quote for home insurance. Ebony suggested I bundle it with my 2 vehicles. I was hesitant at first, but Ebony called within 10 minutes with a quote for everything. I had her repeat it because it was beyond reasonable! The entire experience was effortless. There was no pressure and I was extremely glad I called State Farm and even more pleased that it was Ebony that picked up."
We responded:
"We’re thrilled to have exceeded your expectations! Thank you for sharing your experience and trusting us with your insurance. We're proud to have you as a State Farm customer!
Willie Durham - State Farm Insurance Agent"
Michelle Burns
June 10, 2026
5
out of
5
rating by Michelle Burns
"Ashlee was very helpful in setting up car insurance for me. I am thankful for the assistance and guidance to address all matters with regards to this situation."
We responded:
"Thank you so much! We’re happy to see your review and thrilled you had a good experience with our Montgomery State Farm office. Thank you for trusting us with your insurance.
Willie Durham - State Farm Insurance Agent"
Fred Mack
June 4, 2026
5
out of
5
rating by Fred Mack
"Nice and understanding person
Good job
Kita Jones"
We responded:
"Fred, thank you for continuing to trust us for your insurance needs. It’s our pleasure to help protect what matters most to you.
Willie Durham - State Farm Insurance Agent"