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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Harriett Burton

March 21, 2025

5  out of  5
rating by Harriett Burton
"Kita has Amazing client service and she’s very knowledgeable, outstanding insurance agent!"
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sandrekia jackson

March 21, 2025

5  out of  5
rating by sandrekia jackson
"I’ve been with State Farm for many years and has always received excellent service. This particular time was with Ms Kita very pleasant, informative, and patient."
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Christie Meeks

March 21, 2025

5  out of  5
rating by Christie Meeks
"Kita went above and beyond for me even going back to the office after she got off work to start my policy before my old one ended and got me even better coverage for way less than I had been paying!!! She is Amazing!!!"
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Marquita Jones

March 21, 2025

5  out of  5
rating by Marquita Jones
"Kita Jones is the best!"
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Corsheka Rich

March 21, 2025

5  out of  5
rating by Corsheka Rich
"Kita has been my State Farm contact for many years, maybe about 10 or 11.Recently I had an unfortunate loss and as always she had my back from beginning to end. The Staff at Willie Durahm are all together a pleasure to work with. Kita is a pleasure to have on your side in the time of claims and coverage."
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Kimberly Mccain

March 20, 2025

5  out of  5
rating by Kimberly Mccain
"Ebony has been so great! 🥰 I'm so happy I decided to change insurance company!"
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Marvin Pitts

March 15, 2025

5  out of  5
rating by Marvin Pitts
"This young lady at the State Farms in Montgomery, AL on the Eastern Blvd was the best. She was very nice and knowledgeable. She answered questions that agents before her couldn't. State Farms she's a true asset to your company!"
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Mersades Kerberial

March 14, 2025

5  out of  5
rating by Mersades Kerberial
"Kita was great !"
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Perfection Johnson

March 14, 2025

5  out of  5
rating by Perfection Johnson
"I went to purchase a vehicle and they asked about my insurance. So I told them who I dealt with and they were just a phone call away. I made my purchase and was covered fully by the time I left. She was very professional and patient. I had a great experience."
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RAVEN Rancher

March 13, 2025

5  out of  5
rating by RAVEN Rancher
"I love working with Kita! She is always so kind and happy to help!"
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Sophia Nichols

March 13, 2025

5  out of  5
rating by Sophia Nichols
"Kita is such an amazing agent, always professional and very knowledgeable!"
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B Bettis

March 13, 2025

5  out of  5
rating by B Bettis
"If you're looking for a dependable agent, go see Kita...she's amazing! She was very thorough and answered all of my questions promptly and did everything with a positive attitude and smile. I was very satisfied and I highly recommend her!"
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Latifah Griffin

March 13, 2025

5  out of  5
rating by Latifah Griffin
"If you need some good insurance. Call and ask for Marquita Jones. She’s very nice and will help you with all your questions and concerns. I love a professional environment and that’s what she gave me when I spoke with her."
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Courtney Gaither

February 18, 2025

5  out of  5
rating by Courtney Gaither
"Major thanks to Kita and Ebony for attending to all of my insurance needs.. extremely polite and professional."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Znya Burke

February 4, 2025

5  out of  5
rating by Znya Burke
"I had an amazing experience with this company and I highly recommend them. Be sure to ask for Ebony!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Zoey Burke

February 4, 2025

5  out of  5
rating by Zoey Burke
"If you’re looking for an insurance company, look no further. I had the pleasure of working with Ms. Ebony and she was awesome. Very detailed and knowledgeable."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Olivia Daniel

January 30, 2025

5  out of  5
rating by Olivia Daniel
"@Ebony is a total ROCK star! Every question didn’t go unanswered. She gave me the best rate around and I’m happy we chose her. Will definitely keep her number for the future!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Travion Albert

January 30, 2025

5  out of  5
rating by Travion Albert
"Best insurance people around"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tabia Dunn

January 28, 2025

5  out of  5
rating by Tabia Dunn
"I cannot say enough great things about Ms. Ebony! She is absolutely amazing and goes above and beyond every time. Her professionalism, kindness, and knowledge truly set her apart. She always makes me feel valued and ensures I fully understand everything I need. Her positive attitude and genuine care for her clients make every interaction a pleasure. I truly appreciate all the help she’s given me and feel lucky to have her as a resource. Thank you, Ms. Ebony, for everything , you are truly a gem !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tamya Dunn

January 28, 2025

5  out of  5
rating by Tamya Dunn
"Ebony was absolutely amazing! Her professionalism, kindness, and attention to detail made all the difference. I couldn’t be happier with the experience ”Highly Recommend”!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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erica bender

January 28, 2025

5  out of  5
rating by erica bender
"Ebony at State Farm with Willie Durham is the best!! She’s friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first. Stop by today and ask for Ebony"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Shanice Williams

January 28, 2025

5  out of  5
rating by Shanice Williams
"Ebony is very professional and helpful and let’s not forget detailed oriented. After asking many questions she still kept a positive attitude and helped me to make the best decision for my auto insurance. I highly recommend speaking with her for your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Darrell “DeJay Quartermaine” Morgan

January 28, 2025

5  out of  5
rating by Darrell “DeJay Quartermaine” Morgan
"This agency is very professional and knowledgeable. I highly recommend the Durham agency. Ask for Ebony!!! She is amazing!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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James Collins

January 27, 2025

5  out of  5
rating by James Collins
"I had wonderful customer service and everything thing was explained clearly allowing me to make a decision without any hesitation."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Eric Dunn

January 27, 2025

5  out of  5
rating by Eric Dunn
"Excellent service with excellent people. Ashlee was very helpful and insightful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"