State Farm® Insurance Agent Willie Durham

"I am very pleased with Willie Durham and his staff as well as State Farm. They are very with the needs of their clients. They are fast and efficient. We feel supported as customers! Kudos!!"

"I have really appreciated the service that I have been getting from Angela. During my accident last month she's been checking up on me to make sure that things are going well. I greatly appreciate it 🙏!"

"When you need something done, dont ask Willie. Especially if you have been a loyal customer with State Farm for years, dont do it. You will get your feelings hurt."

"I have started the process of a claim in a day Mr. Durham office has called to check on things and the process so far has been moving smoothly. Every agent helping with the claim has been nice and supportive!! Angie even called back again. I highly recommend this office ! More updates to come as we try and finish up this claim! Thank you Mr. Durham!"

"Amazing customer service ! Everyone is always so nice and helpful 💕"

"Wow!! I really don't know where to begin. I'll start by saying, I recently moved to AL and I got all of my insurance through State Farm, Willie Durham office - great decision! I've had a couple of claims on my autos and they were handled in a fast, friendly and efficient way. Well, recently I experienced a hail damage claim to my roof. I must say I completely PANICKED! Needless to say, I contacted Willie Durham's office and they put me at ease right away by filing my claim, putting me in touch with the claim representative and following up to check the progress of the claim...MIND BLOWN! I didn't realized this kind of super outstanding service still exists in today's world. The process was very smooth, the claims representative was very prompt and informative and the website (or portal) is absolutely amazing and user friendly! No complaints whatsoever here! Thank you Willie Durham and staff!!! From your very happy client!"

"Every time we contact Willie Durham as our State Farm agent, we are treated with respect and kindness. All staff members have been wiling to address the needs we have for insurance on a variety of properties and vehicles. Our receipts for payments are quickly sent to us for our records. We could not recommend a better team to address any and all insurance needs."

"Awesome service Kita Jones was so helpful!!!!"

"KITA, SO VERY HELPFUL AND VERY POLITE AND PLEASANT. SHE IS A VERY PATIENT PERSON WITH A FRIENDLY PERSONALITY. SHE IS A VERY BEAUTIFUL PERSON WITH A BEAUTIFUL SPIRIT."

"Kita Jones has been awesome to work with. She's courteous, responsive, and customer focused. Thank you Kita for making the change to State Farm an easy process."

"I was in the need of home and auto insurance. Speaking with Kita, I was impressed and appreciated how quickly was need was met. Kita’s proficiency and professionalism were superb."

"Ebony & Dominique is absolutely Amazing people with great customer services."

"Kita is very professional, informative and responsive! She works with you and gets you the best quotes ! Based off the experience I’ve have had with her I would refer anybody to this agency!"

"Kita is the best, she works with you to find the best quote that you can afford ! Always very responsive. Would highly recommend"

"For exceptional service visit Ebony at State Farm. They have the best customer service. The entire staff is awesome."

"They couldn't add me cause I had them from bham"

"Ms.Kita was very helpful assisting me with what i needed!"

"Kita was absolutely amazing! Professional and so kind she explained everything with clarity! And even invite me to the office seeing that I’m new to the state! Highly recommend!"

"I switch over to STATESFARM and l am so happy that l made the decision.. Having to cover multiple properties was a worry for me.. STATESFARM IS SO AFFORDABLE AND I AM SECURE… Thanks for having the best CUSTOMER SERVICE SKILLS knowing how to talk with concerned and compassionate.."

"I never met someone so passionate about their customers. Kita went above and beyond to find me an affordable price.I recommend her to services to anybody.She is very professional."

"With the Willie Durham agency I know all that's needed is a phone call. The customer service I receive is always top notch. They really take care of all of my insurance needs."

"The Willie Durham State Farm branch is the best. They do their best to get you the best quote and service possible. Kita is who I usually deal with and she is Great!!!!! Definitely recommend anyone to their branch."

"I recently switched to State Farm insurance for my home and cars after nearly 2 decades with my previous provider. The rates offered by State Farm were significantly better. Dominique’s customer service was exceptional and professional. She is knowledgeable, patient and was genuinely committed to addressing my questions and concerns. The transition was seamless, and I’m pleased with the overall experience."

"Willie Durham State Farm is the place 2 be. Their rates are awesome and fair. Kita n Dominique are the best. They are always on point!!"

"The interior design of the office is beautiful. The energy is great and the staff really makes you feel welcomed!"