State Farm® Insurance Agent Willie Durham
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Black's mobile Tires
July 14, 2026
5
out of
5
rating by Black's mobile Tires
"Great Job Dominque for great service and quick responses"
We responded:
"Thank you very much! Your feedback is a great reminder of why we love what we do. It's always a pleasure helping with your insurance.
Willie Durham - State Farm Insurance Agent"
Grant Lesueur
July 8, 2026
5
out of
5
rating by Grant Lesueur
"Ashlee with Willie Durham's office is very prompt, knowledgeable and has the best customer service attitude. If you need anything giver her a call."
We responded:
"Thanks for the 5 stars and being part of our Montgomery community! We always love hearing from you, please let us know whenever we can help.
Willie Durham - State Farm Insurance Agent"
Kelly Newton
June 26, 2026
5
out of
5
rating by Kelly Newton
"I just moved to Birmingham, AL and had to get plates. I thought I could just use the insurance I had, but was informed I had to in state insurance. I made a call to State Farm to quickly and auto to my renters insurance. Ashlee Pitts answered and got me set up while I was in the lobby of the DMV. Her quick help and pleasant voice made my day."
We responded:
"Wow, thank you. Your review means the world to us! We appreciate you recognizing our efforts. We love helping customers like you with any of your insurance needs here in Montgomery.
Willie Durham - State Farm Insurance Agent"
Donica Phillips
June 24, 2026
5
out of
5
rating by Donica Phillips
"Ms.Ebony get you the best rate and has outstanding customer service if you’re in the need of automobile insurance, give Ms.ebony a call you want be disappointed"
We responded:
"Thank you for the 5-star review! We’re thrilled to hear you had such a great experience with our Montgomery office. Thanks for trusting us for your insurance needs.
Willie Durham - State Farm Insurance Agent"
Swanson McCreary
June 23, 2026
5
out of
5
rating by Swanson McCreary
"Ebony was great and very knowledgeable about the products we were in need of."
We responded:
"Thank you, your feedback truly made our day! We’re so grateful for your loyalty and support. Our Montgomery State Farm team is always here for your insurance needs.
Willie Durham - State Farm Insurance Agent"
JuneBug McCreary
June 23, 2026
5
out of
5
rating by JuneBug McCreary
"Ebony at Willie Durham State Farm was awesome"
We responded:
"Five stars — thank you so much! We’re so glad you chose our State Farm office for your insurance needs.
Willie Durham - State Farm Insurance Agent"
phil randolph
June 16, 2026
5
out of
5
rating by phil randolph
"I called to get a quote for home insurance. Ebony suggested I bundle it with my 2 vehicles. I was hesitant at first, but Ebony called within 10 minutes with a quote for everything. I had her repeat it because it was beyond reasonable! The entire experience was effortless. There was no pressure and I was extremely glad I called State Farm and even more pleased that it was Ebony that picked up."
We responded:
"We’re thrilled to have exceeded your expectations! Thank you for sharing your experience and trusting us with your insurance. We're proud to have you as a State Farm customer!
Willie Durham - State Farm Insurance Agent"
Michelle Burns
June 10, 2026
5
out of
5
rating by Michelle Burns
"Ashlee was very helpful in setting up car insurance for me. I am thankful for the assistance and guidance to address all matters with regards to this situation."
We responded:
"Thank you so much! We’re happy to see your review and thrilled you had a good experience with our Montgomery State Farm office. Thank you for trusting us with your insurance.
Willie Durham - State Farm Insurance Agent"
Fred Mack
June 4, 2026
5
out of
5
rating by Fred Mack
"Nice and understanding person
Good job
Kita Jones"
We responded:
"Fred, thank you for continuing to trust us for your insurance needs. It’s our pleasure to help protect what matters most to you.
Willie Durham - State Farm Insurance Agent"
Tony Vaughn
June 3, 2026
5
out of
5
rating by Tony Vaughn
"The experience I had at State Farm the Willie Durham agency was exceptional, my agent Ebony Freeman was exceptional at her job I enjoyed working with her, she save me a lot of money compaired to my previous insurance company. I would recommend to anyone!!!"
We responded:
"Thanks for the 5 stars and being part of our Montgomery community! We always love hearing from you, please let us know whenever we can help.
Willie Durham - State Farm Insurance Agent"
Beverly Nelson
April 30, 2026
5
out of
5
rating by Beverly Nelson
"Everything was nice and smooth thanks to Ms.Ebony"
We responded:
"Thank you for continuing to trust us for your insurance needs. It’s our pleasure to help protect what matters most to you.
Willie Durham - State Farm Insurance Agent"
Metasebia Mesfine
April 29, 2026
5
out of
5
rating by Metasebia Mesfine
"I am out of words on this I was going to a difficult situation to the point I couldn’t make my payment on time when I called State Farm they were assured me not to worry about it and handle my business and to call them when I was ready to make my payment a week ago today I had Ebony which is my First Lady 5 years ago who helped me to get my insurance took care of my late payment and surprise me with the best news I was screaming with joy please thank the people who is there to help State Farm was my rum in the bush I am thankful I love everybody in there thank you again!!!!!"
We responded:
"We appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of our State Farm community!
Willie Durham - State Farm Insurance Agent"
Ashley Smith
April 29, 2026
5
out of
5
rating by Ashley Smith
"Kita is the best, she works with you to find the best quote that you can afford ! Always very responsive. Would highly recommend"
We responded:
"Thank you very much! Your feedback is a great reminder of why we love what we do. It's always a pleasure helping with your insurance.
Willie Durham - State Farm Insurance Agent"
Jackie Perkins
April 29, 2026
5
out of
5
rating by Jackie Perkins
"Ebony was great to work with. She made sure she was attentive to my needs and was able to answer all the questions I had.
Also, she was very helpful and knowledgeable about the products she was providing for me. I highly recommend speaking with her about your insurance needs."
We responded:
"Thank you for the wonderful review! It means so much to our Montgomery team to know we’re helping neighbors feel protected and cared for.
Willie Durham - State Farm Insurance Agent"
Allegra Crawford
April 29, 2026
5
out of
5
rating by Allegra Crawford
"Ebony was very helpful in explaining the process of buying car insurance since I had never done so before! She was thorough and gave me accurate estimates on insurance rates. Ebony even followed up with me the day after I called for an estimate to see if I had any new questions, showing wonderful customer service! My family has used State Farm for vehicle insurance for forever, now I see why! Ebony’s help and proactive efforts made my experience so much less stressful."
We responded:
"Thank you for the review! We’re happy we exceeded your expectations. Our team is always here to help with your insurance needs.
Willie Durham - State Farm Insurance Agent"
Montoya Butler-Cole
April 29, 2026
5
out of
5
rating by Montoya Butler-Cole
"The staff was very eager to help and very attentive to my needs."
We responded:
"Thank you for continuing to trust us for your insurance needs. It’s our pleasure to help protect what matters most to you.
Willie Durham - State Farm Insurance Agent"
Dark Prince
April 28, 2026
5
out of
5
rating by Dark Prince
"Had a rock Crack my wind shield called and they die all the leg work to get it fixed. I was great service"
We responded:
"We appreciate the kind words! Our Montgomery team is always happy to help. Thanks for choosing our State Farm office!
Willie Durham - State Farm Insurance Agent"
A' Shanai Austin
April 20, 2026
5
out of
5
rating by A' Shanai Austin
"Dominique has always and still is very helpful towards whatever I need done. She responds quickly and makes sure I’m well taken care of! She’s also very sweet and kind! She has helped me on numerous occasions. Always love working with her! Great experience!"
We responded:
"Wow, thank you. Your review means the world to us! We appreciate you recognizing our efforts. We love helping customers like you with any of your insurance needs here in Montgomery. Willie Durham - State Farm Insurance Agent"
stephanie griffin
April 17, 2026
5
out of
5
rating by stephanie griffin
"Unique Youngblood is amazing!!!"
We responded:
"Thank you! We’re honored to serve the insurance needs of our Montgomery community and so appreciative of your 5-star rating.
Willie Durham - State Farm Insurance Agent"
Wil Milner
April 14, 2026
5
out of
5
rating by Wil Milner
"Ebony worked diligently to make sure I had the coverages and plans that best suited my circumstances."
We responded:
"Thanks for the 5-star shout-out! We’re glad you found value in working with us for your insurance. We look forward to continuing to serve you here in Montgomery.
Willie Durham - State Farm Insurance Agent"
Tia Griffin
March 31, 2026
5
out of
5
rating by Tia Griffin
"Ebony was super patient, easy to talk to, and broke everything down in a way that actually made sense. She made the whole process feel smooth. 10 out of 10, most definitely recommend!"
We responded:
"Five stars — thank you so much, Tia! We’re so glad you chose our State Farm office for your insurance needs.
Willie Durham - State Farm Insurance Agent"
ElleJ
March 19, 2026
5
out of
5
rating by ElleJ
"Kudos to Ebony @ Willie Durham's State Farm Agency. Thank you Ebony for taking the time to speak with me about my insurance needs. She was professional, prompt, she listened and answered all my questions. She made the transition smooth. It was a pleasure doing business with you."
We responded:
"Thank you for the review! We’re happy we met your expectations,. We are always here to help with your insurance needs. Willie Durham - State Farm Insurance Agent"
Jermerah Cook
March 17, 2026
5
out of
5
rating by Jermerah Cook
"I needed to switch to an agent in Montgomery, Alabama. Ashlee with State Farm made everything easy. Took care of everything for me in a timely fashion."
We responded:
"Thank you, Jermerah! Your feedback is a great reminder of why we love what we do.
Willie Durham - State Farm Insurance Agent"
terrisha Standberry
March 11, 2026
5
out of
5
rating by terrisha Standberry
"Kita was a big help, she made this transition smooth and stress free. She took her time to answer all of my needed questions and gave amazing information"
We responded:
"We appreciate your trust in us, terrisha! We’re here anytime you have questions, need help, or want to review your policy. Thank you for choosing our State Farm office.
Willie Durham - State Farm Insurance Agent"
Jose n
March 11, 2026
5
out of
5
rating by Jose n
"Kita,,,She was very nice warm and welcoming person. Extremely knowledgeable. I highly recommend her. Please keep up the good work 👍."
We responded:
"Thank you, Jose! We’re honored to serve the Montgomery community and so appreciative of your 5-star rating.
Willie Durham - State Farm Insurance Agent"